FAQ - Frequently asked questions

TA is an abbreviation of turnaround, meaning a scheduled maintenance at a refinery.

Major turnaround  is a remarkable investment securing safety, availability and competitiveness of the Neste refinery in Porvoo for the next operating cycle. While the refinery is being shut down, regulatory inspections, maintenance works and investments that cannot be done during normal operations are executed.  

In major turnaround, regulatory inspections, maintenance works and selected asset improvement initiatives are executed at the Neste refinery in Porvoo.

Around 7,500 persons will participate to the turnaround works. Out of these, around 1,000 are Neste employees. Specialists of different fields, for example catalyst professionals, come across Europe.

All online trainings will be completed by using Kilpilahti L2O- training program or Google Meet tool.

• Every company has it own, individual link to Kilpilahti L2O training programme. Contractor can copy the link to the training program from their Sedatus profile and deliver it to the employee. 

• As an employer contractor is responsible to deliver the link to the employees. Through the link employees are able to login to the online training program.  

• When logging in for the first time, employee must create a user account to the Kilpilahti L2O online training program. Employee uses the same account details when login in to the training program in the future. 

If you have any questions concerning login in Kilpilahti L2O training program (link: https://l2o.neste.com/),  please contact 

email: neste.hse-verkkokurssi@neste.com phone: +358 40 595 0397 from Monday to Friday 8.00 am to 3.00 pm

If you have any questions concerning login in to Sedatus Sedatus (link: https://app.sedatus.fi), please contact Sedatus Support from Monday to Friday 8.00 am to 4.00 pm 

• by phone +358 10 2926 230 or 

• by email support@sedatus.fi  

Link to the Sedatus system: https://app.e-sense.eu/